FAQ

At RorikoConnect, we’re here to make your shopping experience as smooth as possible. If you have questions, concerns, or need assistance, you’ve come to the right place. Explore the resources below or get in touch with our friendly support team.

 

1. Frequently Asked Questions (FAQs)

Find quick answers to common questions:

• Order Status: How can I track my order?
• Payments: What payment methods do you accept?
• Shipping: How long will it take for my order to arrive?
• Returns & Refunds: How do I return or exchange an item?

2. Contact Us

Need personal assistance? Our support team is here to help!

• Email: support@rorikoconnect.com
• Phone: +[Your Contact Number] (available Monday–Friday, 9 AM–6 PM [Your Time Zone])
• Live Chat: Click the chat icon on the bottom-right corner of your screen for instant support during business hours.

3. Order Tracking

Want to know where your order is?

• Go to the Track My Order page.
• Enter your order number and email address to view the latest updates.

4. Returns and Replacements

If you’re not completely satisfied with your purchase, we’ve got you covered. Learn more about our hassle-free return and replacement process on the Returns & Replacements page.

 

5. Product Support

Have questions about a product?

• Check the product description for detailed information.
• Reach out to our team for personalized guidance on choosing the right product for your needs.

6. Account Assistance

For help with your account:

• Reset your password.
• Update your shipping or billing information.
• View and manage your order history.

Visit your Account Settings for self-service options or contact us if you need further assistance.

 

7. Technical Support

Experiencing technical issues with the website?

• Clear your browser cache or try using a different browser.
• If the problem persists, email us at techsupport@rorikoconnect.com with a description of the issue and any relevant screenshots.

 

We’re here to help you every step of the way. Your happiness is our priority, and we’ll do everything we can to ensure you have the best experience with RorikoConnect.